This product originally arrived a little bit damaged. The company quickly responded with a replacement item. We bought two of them and they were used for a wedding. Very elegant looking!

This coffee urn is a great combination of capacity, durability, and user friendliness! The really large size is perfect for serving a crowd, and it dispenses without dripping or other issues. The water level indicator is super convenient, and the stainless steel build feels solid and high quality. It heats up quickly, keeps drinks hot for hours, and looks sleek. Definitely a great investment for anyone needing a reliable hot beverage dispenser for a crowd.

In the past I feel like I’ve spent half the time during our parties and events on coffee duty! With this fantastic coffee urn, those days are over and now I can put the coffee on an hour before our event and I’m done because the coffee lasts throughout the afternoon or evening. If I do get the urge to play “Hostess with the Mostest” this urn’s spout can even lock into position so I can fill up a carafe and then go around and fill up people’s cups for seconds. This is so easy to use and I did find that course ground coffee works best. The white looks very pretty on the buffet table and the coffee stays hot without tasting stale.

This 18-liter coffee urn has been a dependable solution for our extended family gatherings, especially when we need consistent hot coffee available for hours. The double-wall insulation keeps the temperature steady without constant monitoring, and the stainless steel build feels solid and well-made. It holds up to 120 cups, which means we don’t have to worry about refilling during brunches, holiday meals, or community events. The spout dispenses smoothly without dripping, and the lid fits securely without wobbling or heat loss.The white finish looks clean and professional, and the size is manageable despite the large capacity. It’s easy to wipe down after use, and the interior doesn’t retain odors or stains. We’ve used it for both coffee and hot water, and it performs well across both functions. For the price, it offers excellent value in terms of volume, heat retention, and durability, and it fits into our idea of equipment that supports comfort and consistency during busy, high-traffic events.

Alright, let me tell you about this coffee maker; not just any coffee maker, it’s the beast of coffee makers! This thing brews a whopping 18 liters (that’s about 4.75 gallons!) of coffee in one go. Perfect for a big family, an office, or if you just really love your coffee.Right out of the box, I was impressed. It’s got that classic percolator style, with a tube that sends boiling water up and an umbrella-like top that showers the coffee grounds evenly. One thing to watch: make sure the little dome fits snugly into its hole, or it won’t percolate right. A quick jiggle, and you’re good to go. The lid seals tight, which I’m sure helps it brew faster.I love the versatility here. You can pour a single cup or lock the spout open for a carafe—super convenient. Just a heads-up: don’t try lifting this thing full of water. That lock is just a small lip, and I wouldn’t trust it to hold 4.75 gallons! The built-in level gauge is a nice touch, letting you see how much coffee’s left. It’s got a solid, grounded plug with a good, long cord, and the white finish looks sleek. Empty, it’s light and easy to handle.They sent me this unit to review, and I’m honestly blown away. If you need to brew coffee for a crowd, this is your machine. They’ve got smaller versions too, but why go small when you can go epic? Highly recommend!This review is derived from a video transcript. The video can be found on my Garvee profile.

Made of sturdy stainless steel, this coffee dispenser feels very solid. The spout is also great—no drips or leaks, even when it’s being used constantly at hectic events.

The double-wall insulation really works. I left the coffee in it for hours during a conference, and it stayed piping hot. Plus, the outside never got too hot to touch.

I organize many events and parties at home and for my church, and so I ordered this coffee urn in white. First, I love the color because it exudes elegance.Plus, it's extra spacious at 4.8 gallons, and can serve a large crowd. It would have been amazing to have had this for my church's women's retreat this past spring. Instead i brought my 2.3L water kettle which required filling it frequently.It's also very easy to use. You can use the top container to place ground coffee or tea leaves/bags (using sachets or over coffee filters), or you can just use this to heat up hot water for tea. So it serves multiple purses.Highly recommend!

We have monthly employee meetings and this coffee urn has been PERFECT for our meetings!!!It makes a great amount of coffee that tastes great! It is easy to make the coffee quickly. Give yourself an hour before event time to make it.It keeps the coffee hot throught our events! It is insulated so that is important!It us easy to clean afterwards!I love that the interior is stainless steel, no plastics or nonstick stuff.....and coffee doesn't get burnt!!!Love it!!!!

If you ever wished your coffee maker was the size of a small barrel, this is the urn for you. This beast holds a whopping 4.8 gallons (that’s 18 liters, but I think in gallons and cups, not liters). It can brew up to 120 actual cups; none of that pretend “12-cup” coffee maker nonsense where you get five mugs and everyone’s cranky by noon.We’re a three–person work-from-home household, and all of us drink coffee like it’s our job. We used to go through at least six 40-ounce bottles of “ready to drink” store-bought coffee every day (nuked in the morning, iced in the afternoon), and at $6 a bottle, my wallet was crying. With this urn, I just brew a giant batch, dispense it into ten 64-ounce mason jars (the jars aren't quite full but the extra head space makes for easier pouring), and toss the jars in the fridge. Hot (nuked) coffee in the morning, iced in the afternoon, no more running out of bottles or reheating burnt leftovers from the drip maker.This urn looks sharp on the counter and is built like a tank, with double-wall insulation that actually keeps coffee hot for hours, not just “kind of warm.” The spigot pours smoothly, no drips or leaks, and the stainless steel finish is easy to clean and doesn’t show fingerprints. Set-up is simple, and the removable parts make washing out yesterday’s coffee easy enough that no one tries to dodge the chore.Bonus: We’ve already saved over $150 in a single week compared to buying coffee by the bottle. I was a little skeptical at first, but this thing has already paid for itself, and the coffee tastes as good as anything from the store. If you’re tired of small pots, endless brewing, and grocery bills that make you wince, do yourself a favor and get one of these. Your future caffeinated self will thank you.