Bought it last year, some time.Had surgery last monday 10/7/24. Drain clogged wednesday. I thought I gave it a shot. Went out there with your machine.No effort drain cleaned. Awesome machine.

How can the included gloves be so gross?! Probably a returned unit. The unit did end up working anyway and I got a small refund for the missing handle. But come on, check your returns!

How can the included gloves be so gross?! Probably a returned unit. The unit did end up working anyway and I got a small refund for the missing handle. But come on, check your returns!

This arrives in one big box, that looks like it went through a war. Garvee delivery drivers literally just dropped it at my front door, damaging it. You can see in the pic, the Styrofoam is just destroyed and was a complete mess and got into every nook and cranny in the machine, took forever to clean it out.The next thing is the cable. The description, and pictures, show the drain cable as a "coil" with a steel cable within it. As you can see in the pictures, there is *NO* steel cable within this snake cable! While it is stiff and works well enough, it is not as shown or described and was a selling point for me (rather not have these types of cables snap off in my drain line...).The machine is not that large but it very heavy. I can lift it fine, but someone not that fit or smaller than me will definitely struggle moving this machine around, it is hefty!It is noisy and I had to adjust the motor belt (that the motor is attached to that turns the whole snake drum). The switch activator is good and works well and immediately stops the machine when you remove your foot. The knob tension controller is a little bit weird to work and understand. Because the markings on it to tell you which direction to "throw" the handle for forward or reverse, do not move it in those directions. On top of that, it has a reverse motor switch itself, but says to never use it to spin back the snake, only if it gets stuck. You always move the machine in the normal direction, both to spool out and wind back up the snack.Now I used it to unclog a 4" cast iron drain line that was filled with tree roots. It did it's job but it was hard to discern if the snake is moving forward or backwards, when it's clean. When it's gunked up, you can tell.It comes with a pair of leather work gloves, but they're a little thin and I didn't trust them too much. Used a thicker pair and it was fine with the snake, they did not catch in them, but I also know the moves of it, so there's that as well. This thing with seriously hurt someone if you do not ALWAYS have it under control! Especially the end when you are either first getting it into the drain or retrieving it. I found it was best to do it in small bursts, either when just starting or ending, to prevent losing control and literally taking someone's eye out.The machine worked well, the motor does get quite hot after about 30-45 mins of usage. It kept chugging for just over an hour, but it kept tripping from overheating. It required frequent shut offs, trip resets, back on and off and reset, in order to get it to start up again. But all in all, I would buy it again, just if it had a coupon or was not at $350. It's an okay machine at $350, better at $300 or less.The auto forward and retraction helps immensely and you WANT the auto forward, trust me, pay the difference for it. You do not want to try to keep the machine running and feeding forward this long cable, especially as it gets further and longer into the drain pipe. The hassle, labor and stress is worth the extra for auto forward.

Awesome machine. This snake auger paid for it's self on the very first use. I had roots and foreign objects clogging up my sewer line and this snake did the trick. It was a very slow process that took a couple of hours and I was able to pull everything out that was causing the problem.I'm sure a plumber would have charged me $400.00 or more for 2 hours worth of work.So to say the least, I'm pretty happy with the quality and durability of this snake and I'll never have to call a plumber again!

It was very well packaged when received and none of the accessories were missing. Open it up and you will find that it is indeed a very reliable machine, although it is a bit heavy for someone. I used it once for clearing nasty root issues with the included setup and it saved me time and effort. Overall, it will help you a lot once you learn how to use it.

Works like a CHAMP!! This will pay for itself in a couple of uses and all I have to do is store it in the garage.

easy assembly, worked perfectly and unclogged my own drain in an hour and saved hundreds calling a plumber

Works very well and easy to use. Seems to be made of quality materials and the accessories are functional. So far no issues being used lightly. World peace is being facilitated by keeping the drain lines clear.

Very nice drain cleaning machine. have used it once at my house and once at a friend's house. Works very well. Easy to operate.